Delivery Information

Charges

UK Royal Mail Tracked 48 (inc Northern Ireland and Channel Islands) | £3.99 | 2-4 working days
Orders will be sent to the delivery address that you specify when you order. We are unable to take responsibility if this address has been provided incorrectly, so please check the address you have entered carefully. Costs which are incurred due to incorrect delivery address information may be passed on to you. We shall not be liable for delays which are caused due to an incorrect delivery address. Occasionally, circumstances beyond our control, such as adverse weather or extremely busy periods, can unfortunately delay the delivery date. We shall not be liable for any inconvenience you may be caused due to the delay.

UK Shipping

Once you have placed your order with display., we aim to dispatch it within 1 working day from the day the order is placed.
Parcels will be shipped using Royal Mail Tracked 48, which aims to deliver within 2-3 working days (including Saturdays). You will receive a dispatch email, which will include your tracking number, so you can track your parcel until the point of delivery.
Should you not accept the delivery, your parcel will be taken to your local post office depot and it will be your responsibility to arrange a redelivery (no extra charge) or arrange a collection. Please ensure you make arrangements to receive your parcel from Royal Mail within 2 weeks or your order will be returned back to us.

International Shipping

We currently do not ship internationally.

Sustainable Packaging

All orders are carefully packaged using FSC®-certified cardboard boxes which are both recyclable and reusable, protected with recycled shredded cardboard and lovingly finished with recyclable tissue paper, a thank you note printed on recycled card and only recyclable stickers and tape are used to seal our orders.

Return and Refund Information

Returns

Thank you for choosing our handmade homeware to display throughout your home! We pour our hearts into every piece, and your feedback means the world to us. We hope you love your piece as much as we do, however, if something isn’t quite right, we’re here to help.
If you’re not absolutely in love with your purchase, don’t worry! You can return it within 28 days of receiving it. Just make sure it’s in its original condition, and we’ll be happy to take it back.
Contact Us: Drop us an email at contact@displayhomeware.com with your order number and we’ll guide you through the process.
Pack with Love: Please pack the item(s) you are returning securely. Use the original packaging, to ensure it gets back to us safely.
You are responsible for the cost of returning the item(s) back to us.

Refunds

Once we receive your return, we’ll quickly get to work! We will confirm to you via email once we have received it and if your return is approved. We aim to process all refunds within 5 business days. The refund will be issued to your original payment method. Please allow a few extra days for your bank or credit card company to process the refund.

Exchanges

We currently do not accept exchanges.

Ooopsies

If your item arrived damaged or if we made a mistake (oops!), please reach out to us immediately.
We’re here to make sure you’re completely satisfied with your purchase.

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